Cancellation policy
This English version is a courtesy translation. If the two versions differ, the Italian version prevails.
1. What it covers
This page applies to the monthly subscription: every month we ship you the jars you have chosen and payment is charged at each renewal, at the subscription price shown when you subscribed. There is no minimum duration.
2. How to cancel
- From your account, in the Subscriptions section: at any time, without penalties and at no cost.
- Or write to info@yfactnutrition.com with the order number: we cancel it for you.
3. When it takes effect
From the next delivery: after cancellation no further renewal is processed, so there are no more charges or deliveries. Three days before each renewal we send you an email reminding you of it, so that you have time to decide.
If a renewal has already been charged before the cancellation, that delivery ships. If you do not want it, you have 14 days from delivery to withdraw, as for any purchase (see the Returns and refunds page). If, on the other hand, a delivery ships after you had cancelled, write to us: we refund it in full, even if the jar has been opened.
4. If you only need a break
From your account you can also skip a delivery or pause the subscription and resume it later. To switch to another product, write to us: we change it for you from the next delivery.
5. Price and discounts
The price of renewals is the subscription price, with shipping always free. The welcome code applies only to the first payment: from the second month you pay the subscription price. If the subscription price changes, we notify you by email at least 30 days before the renewal that applies it, and you can cancel beforehand at no cost (as stated in the Terms, point 5).
6. Contacts
For anything concerning the subscription: info@yfactnutrition.com.
Last updated: 5 October 2026.